IT services you can count on
Keeping technology updated, secured, and running at peak performance can be a challenge for any business. With Managed IT services by Sourcepass, you have a team of guardians maintaining data networks, monitoring for security, and guiding productivity and digital transformation.
With our team as your digital partners, we maintain data networks, monitor security, and guide productivity and digital transformation. We ensure technology operates efficiently and provide the technical support, strategic guidance, and innovative solutions needed to transform your company into a modern, secure, and cloud-enabled business.
We provide the technical support, project expertise, strategic guidance, and innovative technology solutions to transform your company into a modern, secure, cloud-enabled business.
Flexible Plans, Comprehensive Security
Choose from fully managed or co-managed service plans that are scalable and customizable to meet your exact business needs.
We'll also provide our Cybersecurity Suite to protect your employees, devices, and network against security threats while ensuring your data and applications remain available and protected against loss.
Rely on our award-winning team
Our experienced, award-winning team focuses on developing a personal relationship with our clients, learning about your business needs and how best to apply technology to solve problems and create new opportunities.
Benefits of Hiring an MSP |
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Complete Coverage Rest assured knowing that your IT systems are being monitored at all times to optimize performance, reduce downtime, prevent security attacks, and protect your data. |
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Industry Expertise With advanced certifications and training, our team will ensure that your business stays current with the most up-to-date technologies. |
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Predictable Budget With our flexible monthly subscriptions, you’ll be able to accurately project your IT spend without any surprises. |
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Availability Enjoy 24/7 monitoring and access to a highly-diverse team that is unaffected by sick leave, vacation, or turnover with 3x more availability than traditional in-house individuals. |
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Performance & Reporting Receive in-depth analytics on asset management, issue reporting, resource allocation, account activity and full insight into the overall IT health of your organization. |
Managed IT services by Sourcepass includes:
- Unlimited 24/7 remote IT support
- Unlimited onsite IT support during normal business hours
- Detailed IT Service Desk monitoring
- 24/7 network and systems monitoring
- Access to dedicated project implementation team
- Discounted fixed-fee workstation installation
- Dedicated client success team to support, guide, and enhance your experience
- Regular technology assessments
- Regular IT budget and project roadmaps
- Regular technology review meetings
- Automated Windows security patch management & reporting
- DNS-based malware protection
- Endpoint security agent (Anti-Virus)
- Endpoint Detection and Response (EDR) agent
- Endpoint Elevation Control
Introducing the Quest platform
- Empowers users with self-service capabilities
- Frictionless customer engagement experience
- Diverse features: Open tickets, access knowledge base, use SaaS applications
- Rejuvenates discovery-to-delivery model
- Centralized management for asset inventory, sales orders, quotes, shipments, and invoices
Deep integrations fosters insightful engagements
- Deep integrations with reseller vendors for comprehensive reporting on technology stacks
- Automation elevates overall IT interaction experience
- Aggregated data provides rich insights across reseller partners
- Enhanced visibility into technology empowering businesses
- Streamlined decision-making and optimized technology investments
Fully customizable granular control
- Built with native security and role-based access
- Customer admins designate visibility and permissions for all users
- Granular control ensures access to necessary tools while safeguarding sensitive data
- Compliance with industry regulations maintained
- End-users benefit from platform customizability
- Personalize app theme, create custom dashboards, and layouts
- Prioritize access to work applications, self-service material, and security awareness training