We are so excited to announce that Quest, the Sourcepass self-service platform, is launching in just a few weeks! The Quest platform was designed to empower businesses to take control of their technology and drive their own success through a modern experience that will change the IT industry. Ultimately, providing an IT experience that clients love.
Here are some of the things that you can do within Quest, a centralized location for streamlined operations:
- Open Tickets and Service Requests
- Review Knowledgebase Articles & Training
- Access Existing SaaS Applications
- View Critical Messages from IT
- Complete Request Forms Required for New User Onboarding
- View and Track Sales Orders
- Review and Approve Quotes
- Engage with Account Managers and Tech Support
- View Comprehensive Reporting on Your Technology Stack (Existing Assets, Security Status, Technology Budgets)
- Pay Invoices (coming Q3)
The Quest platform can be accessed from your Desktop, via the Web, and soon to come, from your mobile devices. This only represents initial functionality with even more capabilities being added in future updates and releases!
To find out more about our revolutionary Quest platform, reach out to your Client Success Manager at (877) 678-8080.