Help America Hear

Case Study: How NST Web Solutions helped the Not-for-Profit organization

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Application and Website Design

Designing Outstanding Online Experiences for Your Business

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About the Project

Client:

Help America Hear

Services:

Custom Programming
Website design
Responsive Web Design
WordPress Development
ADA Audit
Secure Hosting
WordPress Training

Summary

The Foundation for Sight and Sound, a non-profit aimed at helping those with hearing and vision challenges required a redesign to market their core program, Help America Hear.

The goal is to provide visitors with an easy to use, informative and functional resource for support programs, fundraising events and source related materials.

In addition to providing a modern website that is fully responsive, the client wanted to re-brand their website as HelpAmericaHear.org

NST Web Solutions worked closely with our client to gain insight into their design preferences and their administrative requirements. With this knowledge, our team was able to create a custom solution which allowed the Help America Hear team to manage their website with ease.

The Challenge

Choosing the right solution requires a deep understanding of the client’s needs and wants.

• Help America Hear required an easy to manage CMS solution with a custom event management interface for their fundraising events.

• Management and integration of the Help America Hear application & submission process.

• Integrate with Google Ads for the purpose of promoting the website content aimed at;

High school scholarships for the hearing challenged

Annual charity golf outing and past fundraising event.

• Payment processing for donation and event sponsorship were also a must-have feature.

• The website design had to maintain a level of recognition but also re-brand the website for the Help America Hear program.

The Solution

Our web development process began with our design team. We created a layout which best organized the content as per our client’s objectives. We provided helpful suggestions to further enhance the navigation and overall structure of content.

Our design solution used the existing color palette from the Foundation for Sight and Sound website, which worked well with the new logo for the Help America Hear program.

For this project, we designed custom templates for the home page and a single sub-page, which is used for all page content.

As our design team worked on creating these templates, our developers began working on the plans to bring the designs to life.

For our client, a custom WordPress solution was selected for ease of use, flexibility, extensive library of add-on functionality and quick learning curve.

Our team “converted” the designs and installed the Event Management solution we selected for our client. All supporting features were added and tested to ensure our clients new website would perform above expectations.

After all deployments, we conduct a 2 hour WordPress training session geared at demonstrating the unique features of the website and how to manage them within the WordPress admin. Providing a visual training session is one of the many benefits we provide to all our clients post-deployment.

Lastly, our clients can rest easy knowing the website is secure and maintained – we provide WordPress Core updates to keep their environment secure, plugin updates and technical support as needed to keep things running smoothly and minimize service disruptions.

Help America Hear

Client Testimonials

  • “We hired NST on September, 2016. We were transitioning our offices to an electronic EMR and we needed the support of an experienced IT group. The team at NST has always presented themselves as professional, competent and trustworthy. The transition from our previous IT group to NST was seamless. We have had nothing but positive experiences thus far and we look forward to working with NST for years to come.”

    Michael P. Reproductive Specialists of New York

  • “My company just launched our revamped website and we couldn't be any happier with the way the site turned out, and our experience with the NST Web Team. They took our old website with outdated graphics & fonts, and transformed it into a sophisticated and functional site that looks amazing. The custom site they built makes it easy for us to keep our content up-to-date and is simple and easy to maintain. Even post-launch, the team has continued to be helpful and interactive, making it easy to solve any issues quickly. They are easy to work with, responsive, thorough and extremely helpful. Thank you NST.”

    Suzanne Reilly Director of Marketing, DJJ Technologies

  • “Commitment to Excellence. This is what comes to mind when I think of NST.  Through our best and worst times our friends at NST have been by my company’s side through it all. Their unwavering dedication is second to none.”

    TODD YOVINO Broker/Owner, Island Advantage Realty

  • “We have been utilizing NST for a number of years now. The reason, simply knowledgeable, friendly people who know how to get it done.”

    Vincent Tria Facility and Safety Manager, Global Tissue Group

  • “NST has always been dependable.  Everyone we dealt with overall has always been helpful and professional and attentive.  They are always receptive to our suggestions.”

    Stephanie Rivera Tom Ford, Inventory Control Manager

  • “Having NST as our IT company makes everything easy! We have dealt with a lot of their employees and they are always helpful, responsive, nice, and quick with getting every job done in a timely fashion. I do love that they care so much for their customers and makes working with them great! They keep on top of all computers or programs that need updating and our company made the best decision in having them also take on our printers. Over all a great company to deal with and are glad to be one of their customers. “

    Jessica Ghahremani Assistant Project Manager, Champion Metal & Glass, Inc.

  • “Calling the NST help desk is always a pleasure!  They are quick to respond and always offer a comprehensive solutions in a courteous and professional manner.”

    Laura Ferrante Director of Administration, Comax Flavors

  • "I’ve been working with NST for the past 8 years. They have been quick to respond to any issues we have had.  I’ve gotten to know most techs pretty well, so they know what type of service I expect. When you have people working for you who know, care, and understand your needs and how the office runs it makes it easier to find solutions. I would highly recommend NST to any company needing efficient and competent techs. NST owners don’t hide behind the front line, they make themselves accessible to you in time of need."

    Aracelis Hernandez (Chely)

  • “Working with NST these many years is like having “our own personal tech department right next door”!  Couldn’t do without them!  Very professional, patient and technically thorough; always looking out for our company’s computer efficiency and welfare with reasonable rates.”

    Arlene ELFA International

  • “On behalf of all of us at Avison Young NJ Property Management, a round of applause to the amazing, professional, friendly and responsive NST team that enabled us to seamlessly move our offices to Metropark – without a single hiccup. It truly could not have been done without the expertise of your team and we look forward to continuing the strong relationship that exists between us.”

    ALEX KWARTLER AVISON YOUNG

Designing for User Experience

NST Web Solutions carefully considers form and function when creating a custom solution for our clients.

Developing an effect User Experience is no simple task. A deep understanding of the clients business and goals for presenting their services or content is critical and the first step in our UX/UI plan.

Knowing the Help America Hear program is to be at the forefront of the re-branding effort we considered how the end user would access this information in the easiest way possible.

From there, we created our design to guide the user to where the gold content resides!

At NST Web Solutions, we always keep in mind. with UX design, it’s all about identifying and solving user problems and UI design is all about creating intuitive, aesthetically-pleasing, interactive interfaces.

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